Creating a manual order is an easy way to order products directly, even if you don’t have a live store. You can also use it to place sample orders to review your merchandise firsthand. This article provides a step-by-step guide to help you create and manage manual orders efficiently.
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Log into your merchOne account. In the dashboard, click the Create Order button in the upper right corner.
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Choose the store for which you will create the manual order and click the Create button. By choosing the EU store, you will be able to order products produced and shipped in the EU, while choosing the US store - products produced and shipped in the North American region.
- Choose a product you would like to design. To add a new product, click Start Design and then choose a product to design, for example a canvas.
- After selecting a product, you'll be taken to the configurator. Here, you can either upload a pre-made design and adjust it to fit the product or create a new one using our built-in AI tool. You can also add multiple product sizes, use the same or different designs, adjust background colors, and add a hanger set if needed. Customize your design further using photo editing tools and text layers on the left panel.
Click View prices in the upper right corner to see costs for the selected product's size variants.
Note: For canvas, if you want a shadow gap frame, please choose the framed canvas when selecting the product to design. -
After completing the design, click Create product in the upper right corner and then Confirm. The next step allows adjusting the product description and setting the prices for your store. If no changes needed, then click Confirm & Save and then Save & Continue to Order or Save to store.
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For the selected product, set the quantity and click the Continue to Order button.
- Fill in the company details and provide the shipping address. At this step, you can also choose whether to track the shipping. Once completed, click the Review Order button.
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Review your order. Double-check all details, including your company details, product quantities, and shipping information, to ensure accuracy. At this step, you can still add more products to your order. Once reviewed, click the Continue button.
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Add a payment method for your order, or select one if you have already added it. Click the Confirm & Place Order button to generate an invoice for your order. Please note that when adding a new payment card a temporary authorization of 1 Euro will appear on your statement, but you will not be charged this amount.
The invoice is created instantly, and payment is credited from your added billing method without any waiting time. All invoices can be accessed in the Orders section on the dashboard.
- Your order has been successfully created! After submitting the order, we will process it and notify you as soon as it is in production.
If you need further assistance or have questions about manual orders, please contact our support team at support@merchone.com