Orders

Learn how to create, track, and manage orders

• How can I check the status of an order?
• How do I navigate the Orders page?
• How can I set up a custom hold time for my orders?
• How can I order samples?
• How can I cancel an order?
• What is the expected production time?
• How to import orders using the CSV file functionality?
• How to create a manual order?
• Understanding cut-off dates
• What is our return policy? 
• What to do if I have a complaint about my order?
• Can I save a manual order as a draft?
• How can I track my parcel?